International Journal of Consumer Studies10.1111/j.1470-6431.2012.01132.x2012373312-319Patient care, satisfaction and service quality in health careVladimir Senić, Veljko Marinković,
Journal of Consumer Affairs10.1111/j.1745-6606.1999.tb00068.x1999332223-236Consumer Satisfaction with a Managed Health Care PlanJANE KOLODINSKY,
International Journal of Consumer Studies10.1111/j.1470-6431.2011.01016.x2011356605-608Measuring something real and useful in consumer involvement in health and social care researchRachel A. Purtell, Katrina M. Wyatt,
LABOUR10.1111/labr.120082013272198-224Measuring Job Satisfaction with CUB ModelsRomina Gambacorta, Maria Iannario,,
Complementary health practice review10.1177/15332101010070013820017172-72Alternative Health Care and Consumer SatisfactionAdam Burke,
Health SA Gesondheid10.4102/hsag.v9i1.151200491Consumer satisfaction with community mental health care in DurbanRenée Almeida, Oluyinka Adejumo,
Health & Social Care in the Community10.1046/j.1365-2524.2000.00256.x200085316-324Measuring satisfaction with social care amongst older service users: issues from the literatureLinda Bauld, John Chesterman, Ken Judge,,
Health Services Research10.1111/j.1475-6773.2010.01112.x2010454922-940Job Stress and Job Satisfaction: Home Care Workers in a Consumer-Directed Model of CareLinda Delp, Steven P. Wallace, Jeanne Geiger-Brown, Carles Muntaner,
The Patient - Patient-Centered Outcomes Research10.1007/bf03262489201253163-173Psychometric Evaluation of an Inpatient Consumer Survey Measuring Satisfaction with Psychiatric CareGlorimar Ortiz, Lucille Schacht,,
BMC Health Services Research10.1186/1472-6963-11-2032011111Measuring client satisfaction and the quality of family planning services: A comparative analysis of public and private health facilities in Tanzania, Kenya and GhanaPaul L Hutchinson, Mai Do, Sohail Agha,,,